Once your online solution is in place, we offer a Maintenance Service Level Agreement on a month to month basis.
You can choose you desired monthly hours. The SLA inception will carry a required commitment of 3 months.
The following tasks are examples of what is carried out with an SLA:
- Website or system upgrades.
- Bug fixes.
- New features.
- Error page checks (and redirects placed)
...and other system requests which are all logged and reported on.
The benefit of an SLA is that hourly rates are reduced by 50%. Hours over and above the SLA are also reduced by 25%.
Non SLA hourly rate: R 400/hour.
1 Hour = R 200
2 Hours = R 400
5 Hours = R 1,000
10 Hours = R 2,000
20 Hours = R 4,000
Custom Package options also available.
Prepaid SLA hours are also availalbe at R 300/hour and are usable within one year of purchase.