TSC Media - Website Support Services

Keep Your Website Performing at Its Best

Keep your website performing at its best and secure with TSC Media’s website support. Our website support plans ensure that all developed websites remain fully updated, protected, and functional. Monthly core updates are essential for any website. Additional support hours give you the flexibility to handle content edits, link checks, and other maintenance tasks.

Core Updates

Core updates are the foundation of every website support plan. They ensure your website runs on the latest software and stays protected against security risks. Every developed website should have this in place. Without regular maintenance, your site can become vulnerable to errors, broken functionality, and potential security issues.

Core Maintenance Includes

Updating website core files and components to keep your site stable and secure.
PHP upgrades for improved performance and compatibility (when hosted with us).
Ongoing security updates to safeguard your website.

For a detailed explanation of why core maintenance is essential, see our blog article Why Your Website Needs Regular Maintenance.

Core Pricing

Standard Website: R 250 per month

eCommerce Website: R 450 per month

This package is mandatory and forms the base for any additional support hours.

Ongoing Website Support

For ongoing website edits, content updates, or other maintenance tasks, you can purchase flexible support hours. Each package builds on your core maintenance and covers typical website upkeep.

1 Hour

R 300/month

Minor content edits
Small blog updates
Minor image updates
Basic error log review

2 Hours

R 600/month

All 1-hour tasks
Broken link checks
Redirects
Simple Google indexing check

3 Hours

R 900/month

All 2-hour tasks
IP checks
Review of site forms
Additional content edits
Deeper error log review

4 Hours

R 1,200/month

All 3-hour tasks
Page speed review
Layout adjustments
General site performance improvements

5 Hours

R 1,500/month

All 4-hour tasks
Full website content review
Complete link and redirect checks
Extended maintenance coverage

Note on SEO Tasks

Indexing and search visibility checks are only included for clients who have purchased our Basic SEO Submission.

Support Hours Information

Over SLA Hours

Additional hours beyond your package are billed at R 400 per hour in 15-minute increments.

Monthly Hours

Monthly support hours are non-accumulative. For full details, refer to our Terms & Conditions.

Explanation of Tasks

The following tasks are included in our Website Support packages, with some features available depending on the number of support hours you choose.

	Website Upgrades (Core) Keep website core files and essential components up to date. This is the foundation of every plan.
	Content Maintenance Add or edit blogs, pages, and text updates. Requires existing site functionality.
	Links and Redirects Check and fix broken links and redirect errors. Included from 2-hour packages upward.
	Google Checks Review page indexing after submissions. Included from 2-hour packages upward. Only for clients with our Basic SEO Submission package.
	IP Checks Monitor and block suspicious IPs if hosting with us. Included from 3-hour packages upward.
	Error Logs Review PHP error logs for potential issues and ensure your website continues to function smoothly.